Editor's Review

? Index is a powerful tool for small businesses to enhance their customer communication. With features like instant auto-reply, texting shortcuts, customer notes, and more, it helps businesses stay connected with their customers in an efficient and convenient way. ?? One of the standout features of Index is the ability to get a dedicated business phone number. Whether you want to use it alongside your existing business number or replace it, Index provides you with a local number that powers all of its communication tools and features. ?? Another great feature is Auto-Reply, which turns missed business calls into opportunities. Whenever you can't pick up the phone, Index automatically sends a custom, branded text message to keep the conversation going. You can share important information like hours, links, and more to attract and win new business. ?? Index's Texting Toolbar allows businesses to help customers instantly with texting shortcuts. You can create reusable templates for common questions, book appointments, request payment, collect reviews, and more, all with just a tap. It saves time and makes customer interactions more efficient. ⌨️⏰ Organizing customer information is made easy with Index. You can capture and save important details about your customers, allowing you to add a personal touch to every conversation. By organizing customers into lists, you can easily share updates, offers, and more with specific groups. ?️? One of the key advantages of Index is that it empowers businesses to reach customers the way they prefer to be reached. With 89% of customers preferring texting over any other mode of communication, Index's suite of text-based features ensures that you can connect with your customers on their terms. ?✉️ In conclusion, Index is a must-have app for small businesses looking to improve customer communication. Its powerful features, convenient tools, and focus on text-based interactions make it a valuable asset for businesses of all sizes. Download Index today and take advantage of the risk-free 7-day trial to experience the benefits it offers. You can cancel anytime if it doesn't meet your needs. ??

Features

• Get a dedicated business phone number ??

• Respond to missed business calls automatically with Auto-Reply ??

• Help customers instantly with texting shortcuts using the Texting Toolbar ⌨️⏰

• Capture and organize important customer information ?️?

• Reach customers the way they prefer to be reached with text-based features ?✉️

Pros

• Powerful tools to improve customer communication ?

• Convenient and easy-to-use texting shortcuts ⌨️

• Organize customer information for personalized interactions ?️?

• Increases customer engagement and satisfaction ??

• Risk-free 7-day trial to experience the app's benefits ?

Cons

• Limited to small businesses, may not suit larger enterprises ?

• Some features may require a learning curve for new users ?

• Does not support communication modes other than texting ?‍♂️